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On-site Repair

Need professional assistance - no matter where you are? We're just around the corner.

You have an important meeting in a couple of days, but something has gone wrong with your Toshiba product? With the Toshiba On-site Repair Service there is no need to worry. Depending on the On-site offer you choose and the extent of your product defect, our Toshiba Support Centre will either send a Toshiba original service part for you to replace or dispatch a Toshiba certified engineer to your location by the end of the next business day, so you will be back in business in no time.

Why purchase a Toshiba On-site Repair Service?

  • You can save precious time and effort for your business, while our Toshiba certified engineers will personally assist you with hardware support at your location.
  • All Toshiba original service parts and on-site repair are fully covered, leaving you with no unexpected repair costs.
  • The Toshiba certified engineer will visit you on-site by the end of the next business day to fix the problem, so you can avoid any type of business downtime.

Period: Valid for 3 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra, Portégé, KIRA™ and WT310 Tablets

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the customer can decide whether Toshiba shall send a service part for self-repair or dispatch a Toshiba certified engineer to the customers location.

Period: Valid for 4 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra, Portégé, KIRA™ and WT310 Tablets

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the customer can decide whether Toshiba shall send a service part for self-repair or dispatch a Toshiba certified engineer to the customers location.

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